Our Privacy Statement

Personal Information Protection Policy of TokyoApartment.com:
TokyoApartment.com is committed to respecting the privacy of its users. We strive to provide a safe, secure user experience. The following Privacy Policy outlines our data collection and usage policies that apply to TokyoApartment.com's website (www.TokyoApartment.com) and user inquiry database.

Individual Information Privacy Policy

Collection and use of information by TokyoApartment.com:
In some areas of TokyoApartment.com we request or may request that you provide personal information, including your name, address, e-mail address, telephone number, contact information, billing information and any other information regarding your personal identity. We also collect or may collect demographic information that may or may not be unique to you such as your age, preferences, gender, educational level, and interests. However, your personal information will never be disclosed directly by TokyoApartment.com except under the following conditions:

1. User gives consent to disclose his or her personal information, ie user applies directly to an agent on TokyoApartment.com.
2. When TokyoApartment.com requires specific information to be disclosed in order to fully execute the provision of services desired by its users.
3. When TokyoApartment.com is required by a legal obligation.
4. When a user's asset such as life, health or property is at risk.
5. It is determined that the disclosure of information will protect public assets, or when it is required by the order of law enforcement agency.
6. TokyoApartment.com may analyze the information, whether personal, demographic, collective or technical, for purposes of improving our service and enforcing our terms and conditions. In such a case, this data will be processed in such a way that no one individual can be identified.
7. When it is found that the disclosure does not harm user's interests, and when it is desired by TokyoApartment.com or trusted partners.

Users are also able to disclose personal details to agents or other types of TokyoApartment.com users via TokyoApartment.com's website at their own discretion. TokyoApartment.com may in no way be held responsible for the outcome communications between you and non-TokyoApartment.com parties.

Confirmation and correction of personal information

If you would like to confirm/correct/edit/delete your personal information, we will respond to your request as quickly as possible provided the request is reasonable. You are also able to check your information online from the link below:
http://www.tokyoapartment.com/user_prefs.php

Management System for Personal Information

The company strictly manages personal information by appointing a manager in charge of personal information, employee education, and information security measures to prevent it from being leaked, diverted, or altered.

Personal information manager: Mr. Peter Wilson
BIG BROTHER KK
Shirokane 5-12-27 Minato-ku Tokyo 108-0072
TEL: 03-5423-0071
Open hours: Mon-Fri, 10AM-6PM

If you have questions or concerns regarding TokyoApartment.com's personal information protection policy or the privacy of your information, please contact us.

Review of Individual Information Protection

TokyoApartment.com will continue to review and improve the personal information protection policy by periodically reviewing Japanese laws and other rules on individual information.